Latest Episodes
110
Leading a customer-centric product organization with Karen Chao (Table Service 110)
Join host Jordan Hooker and Karen Chao, Chief Product Officer at Flowspace, as Karen shares about her journey in product management, the integration of...
109
Building the Future of Customer Experience with Andrew Carothers (Table Service 109)
Join host Jordan Hooker and Andrew Carothers, a true veteran and thought leader in the world of Customer Experience (CX). Andrew is a CCXP...
108
The future of contact centers and CX with Luke Jamieson (Table Service 108)
Join host Jordan Hooker and Luke Jamieson, CX Evangelist at Operata and globally recognized thought leader in customer experience, as they discuss the future...
107
Scaling support from day one and beyond with Neil Travis (Table Service 107)
Join host Jordan Hooker and Neil Travis, Head of Customer Experience at the Academy to Innovate HR and founder of Growth Support, as they...
106
The mistakes we make and a better path with Rob Dwyer (Table Service 106)
Join host Jordan Hooker and Rob Dwyer, a contact center pro, VP of Customer Engagement at Happitu, podcast host, and customer experience thought leader,...
105
Navigating the AI Revolution with Conor Pendergrast (Table Service 105)
Join host Jordan Hooker and Conor Pendergrast, a veteran customer support and success leader as they discuss how to navigate the AI revolution. How...