Latest Episodes
205
Getting your customers back to green with Stephen Wood (Table Service 205)
In this episode of the Table Service podcast, host Jordan Hooker speaks with customer experience leader Stephen Wood about the importance of proactive management...
204
Building a strong outsourced team with BPOs with Kevin Zyskowski (Table Service 204)
In this episode of the Table Service podcast, host Jordan Hooker speaks with Kevin Zyskowski, CEO of CertainlyCX, about the intricacies of working with...
203
The Future of CX: Personalization and AI with Craig Stoss (Table Service 203)
In this episode of the Table Service podcast, host Jordan Hooker speaks with Craig Stoss, a customer experience veteran, about the evolving landscape of...
202
Human-in-the-loop design in the age of AI with Nick Cawthon (Table Service 202)
On this episode of Table Service, host Jordan Hooker is joined by Nick Cawthon, a veteran UX and product design strategist, to discuss the...
201
How consultants drive results in customer organizations with Vaishali Dialani (Table Service 201)
In this episode of the Table Service podcast, Host Jordan Hooker is joined by Vaishali Dialani, an award-winning CX strategist, who shares her insights...
117
Bring in the BPOs with Ana-Alicia Siqueiros (Table Service 117)
In this episode of the Table Service podcast, host Jordan Hooker speaks with Ana-Alicia Siqueiros, Director of Support at Peek, about the intricacies of...