Latest Episodes
9
Building the Future of Customer Experience with Andrew Carothers (Table Service 109)
Join host Jordan Hooker and Andrew Carothers, a true veteran and thought leader in the world of Customer Experience (CX). Andrew is a CCXP...
8
The future of contact centers and CX with Luke Jamieson (Table Service 108)
Join host Jordan Hooker and Luke Jamieson, CX Evangelist at Operata and globally recognized thought leader in customer experience, as they discuss the future...
7
Scaling support from day one and beyond with Neil Travis (Table Service 107)
Join host Jordan Hooker and Neil Travis, Head of Customer Experience at the Academy to Innovate HR and founder of Growth Support, as they...
6
The mistakes we make and a better path with Rob Dwyer (Table Service 106)
Join host Jordan Hooker and Rob Dwyer, a contact center pro, VP of Customer Engagement at Happitu, podcast host, and customer experience thought leader,...
5
Navigating the AI Revolution with Conor Pendergrast (Table Service 105)
Join host Jordan Hooker and Conor Pendergrast, a veteran customer support and success leader as they discuss how to navigate the AI revolution. How...
4
Automating delightful customer experiences with Nino Cavenecia (Table Service 104)
Join host Jordan Hooker and Nino Cavanecia, a seasoned expert in customer experience and the CEO of SwiftCX as they discuss Nino's approach to...